Warranty claim

Dear customer

with the goal to make our warranty procedure even more transparent and simpler, we revised and reorganized the whole process. The result is a modern system, allowing you to record your warranty claims easy and fast.

If you wish, you will then get the link and the login details of our warranty processing program. Further warranty claims could then be registered by yourselves. This implies that you are a certified service workshop and a registered customer.

Please note that our commitment for reimbursement is only valid if you got our clearance before performing the job under warranty.

With our new system, warranty registration and processing is fast and easy – in order to reach our mutual goal even faster in the future – a happy customer. We await your call to present you this new program.

If you have a warranty claim, please call first our after sales team, under the known number +49 40 739 60 668. Our personnel wil register the claim with you and send you the registration protocol by mail.

 Register warranty claim